FREQUENTLY ASKED QUESTIONS
-
Friday 18th October to Sunday 3rd November 2024
We are open daily from 9.30am with last entry at 4pm. We close when the sunlight starts to fade and the witching hours commence…
-
Gates open at 9.30am and close at 5.30pm. Last entry is at 4pm.
-
This is a pre-booked event. This helps us manage numbers and health & safety of visitors to the Patch. Tickets MUST be booked online in advance.
Tickets £5 - £7 Per Person
Children Under 2 Years Free Entry
-
Changes can be made to your booking ONLY if you created an account during the checkout process. Changes can be made anytime up until 24 hours before your entry time. Unfortunately if you do not have an account you will not be able to amend your tickets. Tickets are non-refundable.
Step 1 Log in to your account here
Step 2 Select your booking in the ORDER HISTORY
Step 3 Select CHANGE YOUR DATE OR SESSION
Step 4 Choose your new date or session and select SUBMIT
-
Setting up your account is easy!
Simply create a password during the checkout process when you book your tickets.
Account holders are able to amend their bookings anytime up to 24 hours before their entry time by logging into their account here
Please Note: Accounts CANNOT be created after the checkout process is complete. Tickets are non-refundable.
-
Children aged 0-23 months can enter the event for free, but please book a free ticket for your Under 2 as this helps us manage numbers on the day.
Please purchase a ticket for children aged 24 months and over.
Tickets £5 - £7 Per Child
-
All the usual Pumpkin Patch activities and attractions you know and love are still on during our Pumpkin Smash Event. The only difference is that instead of picking your pumpkins, you'll be smashing them!
-
There is plenty of free parking. Look out for parking staff if you need direction. Be mindful this is a children’s event so please drive slowly.
Vehicles and belongings are left at the owners’ risk. We do not accept any responsibility for any loss or damage to vehicles.
There is disabled parking in the front row of the carpark.
-
Tickets £5 - £7 Per Person
Children Under 2 Years Free Entry
Tickets are non-refundable. However you can amend your booking anytime up to 24 hours before your entry time by logging in to MY ACCOUNT here. Simply set up a password during the checkout process.
Please Note: Accounts CANNOT be created after the checkout process is complete
-
Yes, Rogate Pumpkin Patch is a ticketed attraction and you should buy your ticket online in advance.
Tickets £5 - £7 Per Person
Children Under 2 Years Free Entry
Tickets are non-refundable. However you can amend your booking anytime up to 24 hours before your entry time by logging in to MY ACCOUNT here. Simply set up a password during the checkout process.
Please Note: Accounts CANNOT be created after the checkout process is complete
-
Yes, Rogate Pumpkin Patch is a pre sold ticketed attraction.
Tickets £5 - £7 Per Person
Children Under 2 Years Free Entry
Tickets are non-refundable. However you can amend your booking anytime up to 24 hours before your entry time by logging in to MY ACCOUNT here. Simply set up a password during the checkout process.
Please Note: Accounts CANNOT be created after the checkout process is complete
-
Tickets are non-refundable. However you can amend your booking anytime up to 24 hours before your entry time by logging in to MY ACCOUNT here. Simply set up a password during the checkout process.
Please Note: Accounts CANNOT be created after the checkout process is complete
-
We are really sorry but we are unable to offer refunds if you are no longer able to visit.
We are open in all weathers unless in extreme adverse windy weather and we feel it would be a danger to the public to remain open (namely high winds rather than excessive rain). In this instance, we would send out an email, notify on social media and our website of our decision to close and we will provide full refunds. If we did decide to close, this decision would be made 24hrs before your booking.
However you can amend your booking anytime up to 24 hrs before your entry time if you created an account during your original booking process.. Simply log in to MY ACCOUNT here.
Please Note: Accounts CANNOT be created after the checkout process is complete
-
As we are a ticketed attraction, most days result in being fully booked. We strongly advise you to book in advance so you don’t miss out!
Tickets are non-refundable. However you can amend your booking anytime up to 24hrs before your entry time by logging in to MY ACCOUNT here. Simply set up a password during the checkout process.
Please Note: Accounts CANNOT be created after the checkout process is complete.
-
Yes, please order them a ticket online.
-
The event is held in October, and weather can be unpredictable. We reserve the right to cancel due to extreme weather conditions that affect the health & safety of the site and its visitors. Please keep an eye on our socials for updates on any cancellations. If we cancel, you will receive a refund or option to exchange your ticket.
We do not offer refunds or exchanges for wet weather.
-
As this is a working farm, we recommend checking the weather forecast before you come. We suggest sturdy shoes/walking boots/old trainers if it’s dry and wellies if it’s been rainy. Whilst there are some undercover areas, this is an outdoor event so dressing for the weather (and mud) is essential. We wish we could cast a magic weather spell but sadly our powers of enchantment don’t extend to the weather.
-
Only registered guide and assisted dogs can be allowed on site.
-
Your ticket will have a timed entry slot and once you are here, you can stay all day and immerse yourself in everything pumpkin! Some visitors stay for a few hours, others stay longer. There is no time limit. We close at 5.30pm once it starts getting dark and the witching hour approaches.
-
We have a wide and varied selection of caterers offering both hot and cold meals and snacks for when you’re feeling a bit peckish as well as plenty of coffee, tea, hot chocolate, and delicious cakes. If the weather is good, they’ll even be ice creams on offer.
-
We have a variety of food vendors onsite so there will be something for everyone.
-
Yes, you can bring your own picnic and there are picnic areas around the site.
We also would love you to support our delicious range of caterers offering hot and cold meals and drinks, snacks both sweet and savoury. We cater for most dietary requirements.
-
There are plenty of loos, disabled loos and baby changing facilities available on site.
-
Our first aid team is sited by the ticket entrance of the event.
-
There are wheelbarrows but at busy times these may not be readily available so you may wish to bring your own trolley or bags to carry your pumpkins back to the car. Wheelbarrow Warriors are also available to help you so please do ask them for help!
-
Both cash and card are accepted throughout the site.
-
Our event feels very open, safe and care-free. Children tend to go off and run wild! Please ensure you have discussed a meeting point within your family prior to your visit if for some reason you become separated from your child. This allows less panic for all involved.
A good place to suggest is the ticket entrance or the first aid tent where there are lots of staff around to look after your child.
If you still cannot locate your child please come up to the ticket entrance and notify a member of staff immediately.
-
Wheelchair users are very welcome however we are a working farm so it can get a little muddy. We do use straw and wood chip to soak up mud and water but there aren’t any concrete paths. Wheelchair users do come and they generally manage but please be aware that it may be more difficult in inclement weather.
-
The Pumpkin Patch is a NO SMOKING site.